UPDATED:  January 1, 2023

We’ve updated our Make-up/Missed Class policy to reflect the current business operating environment.

  • Make-up classes apply to our weekday/Saturday program with 1 make-up class permitted for each Level (each Level is 8 consecutive weekly classes)
  • A make-ups must be completed within the 8 consecutive weeks based on your start date as we don’t extend end-dates
  • With advance notice (at least 48 hours) we will continue to provide parents some flexibility in finding an alternative time for a make-up class
  • However, requests to skip a week with less than 48 hrs notice, last minute cancelations, no-shows, etc., will be charged the full rate of their class
  • Same-day notice is permitted for illness and must be provided prior to the start of class
  • Parents are responsible for scheduling a make-up by contacting us by phone (647-502-6319) or email at john@envisionrobotics.com
  • Make-ups can generally be scheduled anytime we are open for weekday/Saturday classes

What Happens If Students Miss A Class (with or without advance notice)

  • With our after-school/weekend Applied Robotics and STEM programs students work independently on their own lessons
  • In the event they miss a class they just pick up where they left off when they return
  • There is no designated make-up times as students as students work at their own pace on their lessons
  • We ask parents that are intending to be away for more than 2 weeks to give us a call to discuss

Thank you for understanding

  • Since we opened in 2018 we’ve tried to provide as much flexibility and be as fair as we can in all situations
  • Since March 2020 the operating environment has been a significant challenge and we ask parents to consider the challenges that small businesses like ours face
  • In the event a parent needs to cancel a camp or program, a credit may be issued for the value of the unused portion
    • A credit may be considered if there is at least 8 weeks advance notice
    • If a camp date is available for an earlier week we may be able to shift your child to that week
    • We can’t shift camps to weeks later in the summer season
    • We allow parents to find other families to take their camp spots (but the economics of that will need to be worked out between the families)
    • Cancelations of less than 8 weeks will not result in a credit
  • In the event that we need to pause in-class programs due to a mandated lockdown, we pause the program for all and the students will pick back up when we are allowed to re-open again
  • Parents have 12 months to use their credit
  • We work very hard to ensure a fair and equitable solution for all
  • If you have any questions, please call to discuss
  • Any personal information collected will only be used by Envision Robotics staff to contact families in regards to program related matters (i.e., follow up on inquiries, class scheduling, etc.)
  • Personal information is not shared with 3rd parties for solicitation.
  • Credit card information is processed by a secure 3rd party and is not retained nor accessible by Envision Robotics staff.
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